Terms of Service
Please read these terms carefully before using our services.
Last updated: August 4, 2026
1. Acceptance of Terms
By accessing and using the services provided by Kingston Counseling ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Services Description
Kingston Counseling provides mental health counseling services including individual therapy, EMDR intensives, and premarital counseling. All services are provided by licensed mental health professionals in accordance with applicable state and federal regulations.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.
3. Client Responsibilities
Attend scheduled appointments on time or provide 24-hour notice for cancellations
Provide accurate and complete information about your mental health history and current condition
Participate actively and honestly in therapy sessions
Pay all fees as agreed upon at the time of service
Notify us immediately of any changes in your contact information or insurance coverage
4. Payment and Fees
Payment Due: Payment is due at the time of service unless other arrangements have been made in advance.
Insurance: If you are using insurance, you are responsible for any copayments, deductibles, or services not covered by your plan.
Late Payment: Accounts that are 30 days past due may be subject to late fees and collection procedures.
Cancellation Policy: Appointments cancelled with less than 24 hours notice may be charged the full session fee.
5. Confidentiality
We maintain strict confidentiality regarding all client information in accordance with applicable laws and professional ethics. Information shared in therapy will not be disclosed to third parties without your written consent, except in the following circumstances:
Risk of harm to yourself or others
Suspected child or elder abuse
Court-ordered disclosure
Insurance billing requirements
6. Limitation of Liability
While we strive to provide the highest quality mental health services, we cannot guarantee specific outcomes or results from therapy. Clients participate in therapy at their own risk and acknowledge that mental health treatment involves inherent uncertainties.
Our liability for any claims arising from our services is limited to the amount paid for the specific service in question.
7. Emergency Situations
Our services are not intended for emergency situations. If you are experiencing a mental health emergency, please:
Call 911 or go to your nearest emergency room
Contact the 988 Suicide & Crisis Lifeline at 988
Text HOME to 741741 for Crisis Text Line
8. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.
9. Contact Information
If you have any questions about these Terms of Service, please contact us through our website or by calling our office. We are committed to addressing any concerns promptly and professionally.