Privacy Policy
Your privacy and confidentiality are of utmost importance to us.
Last updated: August 4, 2026
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
Name, date of birth, and contact information
Insurance information and payment details
Medical and mental health history
Emergency contact information
Website Information
When you visit our website, we may collect:
IP address and browser information
Pages visited and time spent on site
Information provided through contact forms
2. How We Use Your Information
Provide mental health counseling services and treatment
Schedule and manage appointments
Process payments and insurance claims
Maintain clinical records as required by law
Communicate with you about appointments and services
Comply with legal and regulatory requirements
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With Your Consent
We may share information with other healthcare providers or family members only with your written authorization.
Legal Requirements
We may disclose information when required by law, court order, or to protect the safety of you or others.
Insurance and Billing
We may share necessary information with insurance companies for billing and claims processing purposes.
Business Operations
We may share information with trusted service providers who assist in our operations (e.g., electronic health records systems) under strict confidentiality agreements.
4. Health Information Protection
As healthcare providers, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. This means:
We maintain strict safeguards to protect your health information
You have the right to access, amend, and receive copies of your records
We provide detailed notice of our privacy practices upon request
You can request restrictions on how we use or share your information
5. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of electronic health records and communications
Secure storage of paper records in locked cabinets
Regular staff training on privacy and security procedures
Access controls limiting who can view your information
Regular security assessments and updates
6. Your Rights
Access and Correction
You have the right to access your personal information and request corrections to inaccurate data.
Restriction of Processing
You may request that we limit how we use your information in certain circumstances.
Data Portability
You have the right to receive a copy of your data in a structured, machine-readable format.
Withdrawal of Consent
You may withdraw your consent for certain uses of your information, though this may affect our ability to provide services.
7. Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Medical records are typically retained for a minimum of 6 years after the last date of service, as required by state law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Phone: Available through our contact page
Email: Available through our contact page
Address: Available through our contact page
We are committed to addressing any privacy concerns promptly and professionally.